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What is Enerbyte Battery After-Sales Warranty Service? 

The warranty time of the cell is 5 years or 10000 hours, which comes first. 

The warranty time of spare parts and charger is one year.

If something goes wrong with the battery product, we will be doing like this for Enerbyte Battery Warranty.

Firstly, we will help you find out what the problem is according to your description, picture or video. Our engineers will provide corresponding solutions and guide you to solve the problem through instructions, email, phone call or online video. 

If the spare parts are broken, such as plugs, relays, PDU, etc., we will send you new spare parts free of charge within the warranty period and send them to you by air or express for replacement. 

If the cell is broken, we will also help you replace the new cell free of charge within the warranty period, and guide you how to install it when you get it.

If the whole battery pack does not work, we will check if it is caused by our product quality. We will help you make a new battery within the warranty period. You only need to bear the freight. Or we can delivery it to you together with your next order, so that you can save part of the freight, if it is not in a hurry.

If the epidemic situation improves, we will visit some important customers regularly. In the past, we often went to Russia, Thailand, Australia, Israel, Dubai, South Africa and South Korea to visit customers. Technicians would give local employees free technical guidance, installation, use training and so on for free.

Lithium Batteries ,Ensure Quality

Our lithium battery production line has a complete and scientific quality management system

Ensure the product quality of lithium batteries

Years of experience in producing lithium batteries

Focus on the production of lithium batteries

WE PROMISE TO MAKE EVERY LITHIUM BATTERY WELL

We have a comprehensive explanation of lithium batteries

QUALIFICATION CERTIFICATE

THE QUALITY OF COMPLIANCE PROVIDES GUARANTEE FOR CUSTOMERS

MULTIPLE QUALIFICATION CERTIFICATES TO ENSURE STABLE PRODUCT QUALITY

Providing customers with professional and assured products is the guarantee of our continuous progress.

Applicable brands of our products